Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days. There will be no refunds on any food orders that are cancelled with less than 48 hours notice.

Delivery / Shipping Policy

At this time Root Gourmet offers no products that are able to be shipped. Please call us at (302) 727-5664 to inquire about delivery. Delivery is not available to all areas or at all times. The delivery fee and availability will be determined on a case-by-case basis.